How do I change the password on my account?

Need to change your password? No problem!

On a desktop or laptop computer:

  1. Log in to your account.
  2. Click your name in the upper righthand corner of the page.
  3. From the dropdown menu, select “Account Settings.”
  4. Click the link that says “Change Your Password (optional).”
  5. Input your new password twice.
  6. Click “Update My Info.”

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On a mobile device:

  1. Log in to your account.
  2. Click on the menu in the upper lefthand corner of the page (3 horizontal lines).
  3. From the dropdown menu, scroll down and select “Account Settings.”
  4. Click the link that says “Change Your Password (optional).”
  5. Input your new password twice.
  6. Click “Update My Info.”

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New password success!

Note: if you’ve forgotten your password and need to change it, go to www.factor75.com and click LOGIN in the upper righthand corner. Next, click “Forgot Password?” underneath the green Login button. You'll then input the email address associated with your account and select “Reset Password.” You’ll soon receive an email with instructions on how to reset that pesky password and access your account again!

 

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