How do the meals stay fresh during transit?

We ship our meals in insulated boxes with gel packs that will keep the box at refrigerated temperatures for quite a long time! We thoroughly test them in all seasons across all climates.

Keep in mind that it is normal for the gel packs to be melted by the time they arrive. This is because they release cold air into the box as they melt. The cold air does dissipate quickly when you open it, so you should transfer the meals to the fridge immediately. As long as the gel packs are cool to the touch, the meals are fresh and ready to be enjoyed!

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